Privacy Policy

Last updated: December 24, 2024

1. Introduction

At AIVV ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Revenue Operations AI Agent platform ("Service"). Please read this policy carefully.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, and password when you create an account
  • Profile Information: Profile picture and other optional details
  • Payment Information: Billing address and payment method details (processed securely via Polar.sh)
  • Content: Data you upload including product images, documents, invoices, and lead information
  • Communications: Messages you send through our AI chat feature

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, and actions taken within the Service
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP address, access times, and referring URLs
  • Cookies: Session and preference cookies for authentication and functionality

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Generate AI-powered content, images, and marketing materials
  • Analyze usage patterns to enhance user experience
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations

4. AI Processing & Third-Party Services

Our Service uses AI technologies from third-party providers to deliver features:

  • Groq: Powers our AI chat and text processing capabilities
  • Google Gemini: Generates AI images and creative content
  • ImageKit: Processes, transforms, and delivers images and media
  • Inngest: Handles background workflow processing
  • Polar.sh: Processes payments and manages subscriptions

These providers may process your data according to their own privacy policies. We encourage you to review their policies. We only share the minimum data necessary for each service to function.

5. Data Storage & Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit (HTTPS/TLS) and at rest
  • Secure database hosting with Neon PostgreSQL
  • Regular security audits and monitoring
  • Access controls and authentication requirements

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to:

  • Comply with our legal obligations
  • Resolve disputes and enforce our agreements
  • Maintain business records for accounting purposes

You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your data
  • Restriction: Request limitation of processing

To exercise these rights, please contact us at the email address below.

8. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are small files placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers immediately.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ. By using our Service, you consent to such transfers. We take steps to ensure your data remains protected according to this Privacy Policy.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

contact@techadotech.com